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Online bank fraud rises; Plastic card fraud dips.

Updated : Tuesday, July 06, 2010
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Yesterday, finextra.com reported that the UK Financial services industry experienced a 55% increase in online banking fraud for the first 6 months of 2009, compared to the same period last year.

However, losses on plastic cards fell by 23% to £232.8m in the first half of 2009. Losses attributed to counterfeit cards almost halved to £46.3 million from £88.8 million a year earlier, while card not present fraud experienced its first ever decline from £163.9 million in H1 2008 to £134 million this year.

Katy Worobec, head of fraud control at FFAUK, says: "Although it's difficult to prove, we think that one of the reasons for this dip in card losses may simply be as a result of fraudsters realising that they can prosper more by targeting ... those without Chip & PIN protection."

Suresh Vaghjiani, Cactus Product Manager at Vincento, says: "The standalone nature of a prepaid card is clearly beneficial in limiting the impact of fraud, as the loss is limited to the funds it holds, rather than a potentially much higher balance in the customer's bank account. However, we believe that we should be working hard to protect our customers against fraudulent activity from occurring in the first place: the Cactus prepaid MasterCard is Chip & PIN protected; we support our customers with chargebacks and protect their balance if they report their card lost or stolen."

The Cactus online account adopts the highest level of security, with a range of features preventing automated entry attempts and verifying customers' identities. Fraud monitoring and reporting are vital elements of the Cactus system in detecting and preventing unauthorised account activity.

"It's not just the customer that we are looking to protect, but merchants also," says Suresh Vaghjiani. "Online merchants accepting payments with Cactus can rely on the fact that these are guaranteed funds, eliminating the possibility of any 'wasn't me' chargebacks. There is no doubt that as the use of electronic money increases, so will the associated instances of fraud. These results show that it is possible to effectively target the fraudsters, and Vincento will be there at the forefront, protecting its customers and merchants."

For further information, please contact: press@vincento.co.uk

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